🏯Jacky Tour

English Medical Interpreter in Hangzhou

Sick or injured in Hangzhou and worried about the language? A licensed local guide walks you through registration, the doctor, the pharmacy and payment — in English.

Licensed guide & museum docent — I translate and navigate, I'm not a doctor.

What I Do

I go with you through the whole visit: registration, the doctor's consultation, the pharmacy and payment. I translate between you and the doctors, nurses and pharmacists, explain what's happening at each step, and handle the paperwork so you understand exactly what you're signing and paying for.

What I Don't Do

  • I don't give medical advice, diagnose, or recommend treatments.
  • I don't guarantee any treatment outcome.
  • I don't pay your medical bills for you.

My job is to make sure you and the hospital understand each other — not to be your doctor.

How It Works

  1. 1.Message me on WhatsApp or call — tell me what's wrong and where you are.
  2. 2.We agree where to meet — I pick you up at your hotel or the airport.
  3. 3.I stay with you through the whole visit, translating everything. You pay the hospital directly.

Pricing

$100

per visit — up to 3 hours, round-trip transport and interpreting included

$25

per extra hour after 3 hours

Self-pay

registration, examination and medicine — paid directly to the hospital

Frequently Asked Questions

Are you a doctor?

No. I'm a licensed tour guide and Zhejiang Provincial Museum docent, not a medical professional. I don't diagnose, treat, or give medical advice. What I do is translate for you and walk you through the process — registration, seeing the doctor, the pharmacy, payment — so nothing gets lost in translation.

What are your service hours?

7:00–23:00 every day. Outside those hours I'll still do my best to reply, but I can't guarantee immediate availability.

Can you pick me up at my hotel?

Yes. Round-trip transport between your hotel (or the airport) and the hospital is included in the $100 visit fee.

Which hospitals do you go to?

Public hospitals in Hangzhou that accept foreign visitors. I know which ones have international clinics or English-speaking staff, and I'll recommend one based on your situation and what's covered by your insurance.

Can I get reimbursed by my travel insurance?

Ask your insurer. The hospital will issue an invoice for your medical costs — keep it for your claim.

How do I pay you?

My fee via Alipay, WeChat Pay, or cash. Your hospital fees — registration, examination, medicine — you pay directly to the hospital, not to me.

I'm sick in Hangzhou and don't speak Chinese — what should I do?

For anything life-threatening, call 120 (ambulance) or 119 first — don't wait for me. For a non-emergency, message me on WhatsApp and I'll pick you up at your hotel, go with you to a public hospital that accepts foreign visitors, and interpret at registration, the doctor, the pharmacy and payment. My fee is $100 per visit.

Is there an English-speaking medical escort or interpreter in Hangzhou?

Yes. I provide English medical interpreting and hospital accompaniment in Hangzhou. I'm a licensed bilingual guide who walks foreign visitors through the whole hospital visit. I'm not a doctor — I translate and navigate so you and the hospital understand each other.

How quickly can you help?

If it's life-threatening, call 120 or 119 first. For a non-emergency I'm available 7:00–23:00 and can usually meet you the same day. Message me on WhatsApp with what's wrong and where you are.

If It's Life-Threatening, Call an Ambulance First

In an emergency — severe bleeding, chest pain, difficulty breathing, loss of consciousness — dial 120 (ambulance) or 119 immediately. Don't wait to contact me.

I am not a medical professional. I provide English interpreting and hospital navigation only, and I do not give medical advice or guarantee any outcome.